E-Commerce, B2B-Portals and Marketing Solutions

Our goal is to implement a sustainable online strategy for our clients as a solid basis for innovation and new business processes. Our main aim is to efficiently build, integrate and automate business and e-commerce processes.

We want to understand where our customers are coming from and provide step-by-step support for the acceleration and integration of digital sales channels and marketing activities.

B2B Portal Development

central platform for purchasing and information for your business partners and customers (Quickstart)

E-Commerce

mapping of your business processes and integration into backend and other external systems

Cloud Marketing Automation

campaign management, customer journey mapping, sales integration

Detailed Industry Knowledge

in chemical, FMCG as well as retail sectors

How do we achieve accelerated growth for your online business?

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Our performance portfolio offers precise, timely and standard solutions for corporates and medium-sized companies mostly in the B2B environment. We are a trusted SAP Partner for the SAP CX Portfolio.

applying standard cloud solutions that grow with the requirements
best practice responsive e-commerce frontend with a comprehensive content management system
e-commerce process automation: import of articles, real-time availability of prices and warehouse information, supplier catalogs, order processing
support in setting up the marketing automation: customer journey mapping, segmentation and campaign management, personalization
support in the implementation of the customer experience management

Our added value for the chemical sector

In our projects for the chemical industry, we have tackled following challenges:

product management of varieties and configurations of 1.000.000+ articles and 30.000.000+ pricing items
integrations of catalogue systems like BMECat and classified systems like eClass, incorporate vendor/supplier catalogues/B2B Marketplace
corporation of eProcurement systems
intuitive purchase experience through guided selling and checkout
convergence of e-commerce and website in one content management system

Find out more about us

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Our added value for the FMCG/retail sector

In our projects for FMCG and retail we have tackled following challenges:

evaluating the end-consumers’ behaviour and incorporating the feedback to sales and customer experience management
consistent customer views through all channels. Web-online, ERP, customer support
tools and interfaces for customers for goods receipt and inventory management
post-purchase, customer retention marketing campaigns
high-performing e-commerce platform with 2.000+ orders per hour for 100.000+ administrated inventory level
B2C: order terminals, incorporating loyalty systems, click and collect, marketplace connection, social login

Find out more about us

Our added value for the FMCG/retail sector

In our projects for FMCG and retail we have tackled following challenges:

evaluating the end-consumers’ behaviour and incorporating the feedback to sales and customer experience management
consistent customer views through all channels. Web-online, ERP, customer support
tools and interfaces for customers for goods receipt and inventory management
post-purchase, customer retention marketing campaigns
high-performing e-commerce platform with 2.000+ orders per hour for 100.000+ administrated inventory level
B2C: order terminals, incorporating loyalty systems, click and collect, marketplace connection, social login

Find out more about us

Customer Experience

CX is a holistic approach for creating positive customer experiences at each touchpoint. Standard CRM-systems gather the websites’ context specific data and the Marketings’ behavioural data. The customer support can immediately understand and react to customers’ specific behaviour at a concrete touchpoint, web-content can be adapted or more customized marketing activities can be realized. The goal is to provide a compelling content experience for each user.

We support our clients on strategic and technical level e.g., through customer journey mapping, marketing campaigns as well as technical features. To sum up, businesses have to meet the challenges in order to sustainably rise in this dynamic digital ERA. Read more about CX.

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Customer Experience

CX is a holistic approach for creating positive customer experiences at each touchpoint. Standard CRM-systems gather the websites’ context specific data and the Marketings’ behavioural data. The customer support can immediately understand and react to customers’ specific behaviour at a concrete touchpoint, web-content can be adapted or more customized marketing activities can be realized. The goal is to provide a convincing content experience for each user.

Nowadays, customer expectations are high, customers are called empowered customers, since they have the decision-making power and have multiple buying options easy to be compared. Therefore, e-commerce solutions have to meet these challenges in order to sustainably rise in the digital ERA. We support our clients on strategic and technical level e.g., through customer journey mapping, marketing campaigns as well as technical features.

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