MASTERING E-COMMERCE SEARCH – All you need to know
Search. Find. Inspire. A good search is your secret weapon that determines the success or failure of your e-commerce.
In recent years, e-commerce has become a much more important sales channel and is now an indispensable part of the global economy. With a constantly growing number of online retailers, the range of products available to end customers is expanding enormously. In this environment, it is no longer enough to operate a good online store with attractive products. Actively managing the customer experience has become an increasingly important differentiator. When it comes to customers’ purchasing decisions, it is extremely important to offer the right products in the right place at the right time.
An effective and user-friendly search is the key differentiating factor to stand out from competitors, win customers, ensure their satisfaction and increase sales, because it offers the potential to optimize the entire logic between your (customer) data and your touchpoints.
Mastering E-Commerce Search – Article series
Our articles from the series “Mastering E-Commerce Search” (MECS) start with the business perspective, give tips on how to find your search, you will learn our assessment of various tools, we dive deeper into three solutions and finally give tips on how to migrate to a new search tool. We hope you enjoy reading and look forward to your feedback:
The e-commerce search revolution 2023: 10 trends and developments
Explore the current trends in search and its evolution. We not only highlight the current search revolution through AI, but also present insightful metrics and statistical data that illustrate the ongoing evolution of this area.
Find the right e-commerce search for you
Gain an insight into the different types of search solutions and their classification in an e-commerce level view. We also show you how to find the right search solution for your requirements, which is specifically suitable for your company.
SAP Commerce Cloud Solr Search: Deep Dive & Interview
We take a closer look at the SAP Commerce Cloud integrated search solution Solr and examine its key features. We also conducted a specific interview with our customer HOFMANNs, which uses this search in its e-commerce solution and has optimized it.
E-commerce with AI search solutions like Algolia and Coveo: Deep Dive & Interview
Together, we look at the AI search solutions Algolia and Coveo, which are commonly used in enterprise e-commerce, and which mechanisms are more advantageous than traditional search features. In the last part, the exclusive interview with our customer Manor sheds light on how they successfully integrated the Algolia search solution.
E-commerce search analysis | Search Rapid Test: Get your potential analysis to increase your online sales.
Get a valuable insight into your current search solution with our Search Rapid Test. A total of 14 different criteria are examined in five categories in order to evaluate your comprehensive setup and also identify potential sales opportunities.