What does the B2B portal S4INFINITY offer you and your S/4HANA customers?
Below we present the versatile functions of the S4INFINITY B2B portal – from the user-friendly front-end interface to the self-service functions that are based on the S/4HANA data model and thus simplify many processes for your business partners. Using our demo environment and the example company “Bikeitlabs”, we present the most important B2B functions of the portal.
You can also arrange an appointment with us to ask all your specific questions about your use cases. In a live demo customized for you, we would be happy to show you how we can work together to adapt the B2B portal to your processes.
The modern frontend offers a nice overview and user-friendly navigation through the B2B portal. The core functions of the S4INFINITY portal are based on the adapted data model of SAP S/4HANA and thus offer self-service & management functions for your S/4HANA business partners.
Dashboard S4INFINITY B2B-Portal
Business: Dashboard overview with the most important content & current movements/messages in a beautiful UX design in light or dark mode. Individually customizable dashboards enable a display tailored to your needs.
Technical features: Frontend Next, React etc.
News-Portal S4INFINITY
Business: personal news portal with industry trends, company news, regulatory changes and other possible categories depending on the industry. The portal is ultimately a hub for clarity and conciseness for your partners, dealers or suppliers with easy localization features to make the portal available in different languages. From navigation menus to creating wiki pages, the sky is the limit. Surveys and Q&A sessions for direct interaction are possible.
Technical features: Contentful as a CMS allows content to be distributed across multiple channels. For S4INFINITY we have developed an adapter for Contentful for a quick, seamless start. Of course, other CMS systems can also be used.
User Management S4INFINITY
Business: Business partners can add new employees, manage permissions, change departments and manage multiple organizational units. User management is the heart of access control and ensures that only authorized people can access certain areas and functions of the portal.
For example, they can enable external or internal accounting colleagues to view and manage orders and invoices.
Advantages of robust User Management:
- Security: Protect sensitive company data through access control
- Efficiency: Automating user management tasks
- Scalability: Adapt to growing user numbers
- Compliance: Meeting legal and industry-specific requirements
- Flexibility: Adaptation to different business models and organizational structures
Orders, invoices and document management S4INFINITY
Business: The clear presentation of orders and invoices enables easy control of the status and reduces administrative effort. Your customers receive a transparent insight into their orders at all times with precise product data and can track the order status independently. This creates trust and strengthens customer relationships.
Technical features: The S4INFINITY portal solution uses data from S/4HANA to offer you a precise and tailored representation of your order history. In addition, product data is enriched by using a PIM system such as ATAMYA.
Business: Under the invoice menu, an overview can be accessed and documents can also be uploaded.
General advantages of a B2B-Portal for your business:
Human Interaction: Portals enable direct communication between business partners and often offer additional features such as chat, email and document management.
Customization: Portals can be customized to meet the specific needs of a business.
Self-service: Customers can independently access information, place orders and report problems via a portal.
What portals are particularly good at:
Flexibility: Portals can be used for a variety of applications and offer high customizability.
Ease of use: Portals are generally more user-friendly and intuitive to use than, for example, pure EDI solutions.
Additional functions: Portals can be expanded to include additional functions such as e-commerce, knowledge management or community functions.
S4INFINITY as B2B-Portal solution
Business:
- Central Hub for Self-Service – S/4HANA B2B Portal (for authorized users)
- Easy synchronization of master data
- Efficient development of use cases
- Communication & collaboration with customers, dealers and suppliers
Technical characteristics:
- S4INFINITY Core exactly reflects S/4HANA master data
- Portal is deployed on your own Google Cloud Platform
Added value of S4INFINITY compared to other Portal solutions:
Pricing structure: generous pay-per-use-model (GCP)
AI applications: such as chatbot agents and data-driven insights. Industry-leading AI/ML and GCP security measures protect our platform and your data.
Flexible user management: GCP’s adaptable identity management system. Access controls can be customized to suit your specific needs.
Effortless document retrieval: Provide extracted information from invoices (numbers, dates, contributions). Chatbots can categorize and tag invoices based on their content, making finding and retrieving specific documents even easier.
Technical features: S/4HANA integration, Google Cloud Platform (GCP), AI integration through Vertex AI and further expansion with solutions and modules possible.
Use-Cases for the S4INFINITY Portal:
In summary, S4INFINITY for Business Partners is a lightweight but comprehensive self-service portal with functions such as order and invoice management, document and contract management, an intuitive omnichannel CMS solution like Contentful and an AI chatbot option through GCP’s Vertex AI module. In addition, the portal can always be adapted and also cover more specific industrial requirements such as equipment management for mechanical engineering. With specific e-commerce functions, we can continue to expand the portal with shop functions. For this, we recommend MACH solutions such as Emporix, commercetools, Akeneo PIM, ATAMYA PIM and Coveo for search.
