Loyalty Program for World Leading Brand

About the customer

  • World leading brand with an annual turnover of 3.5B EUR
  • Global eCommerce presence in more than 30 countries
B2C Loyalty program Swarovski

What have we done for our customer

  • Rebuilding of the customer’s loyalty program
  • Sign-in with membership number. Profile completion
  • Social Sign-On: Facebook, Google and WeeChat
  • New Look & Feel
  • Easy Registration
  • Personalization built upon the loyalty status: gifts, shipping cost, user interface
  • Seamless migration of the existing loyalty base 1M+ to the new program
  • Country based on off features for loyalty

What are the customer’s gains

  • Increase of loyalty program members and user registrations
  • Increase on Online Sale