Connecting S/4HANA customers with their business partners.


Gain 40% More Efficient Customer Support with S4INFINITY B2B Portal

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Wide range of B2B solutions

Wide range of benefits. Streamline your business operations with S4INFINITY. Our B2B Portal enables communication and collaboration with your suppliers.

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Communications

Integrated Communication Channel for All Your Supplier and B2B Partner Needs

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Collaboration

Collaborate effortlessly and efficiently across all your S4HANA modules.

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AI Guide

AI empowers your customers to discover and understand everything they need.

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Improve B2B performances

75%


Reduce E-Mail & Phone communications with your suppliers

40%


Cut down on manual, repetitive work for your customer support team.

80%


Customers support digitalizing their ERP with an added orchestration tool

Learn all about S4INFINITY in our webinar with Contentful & ATAMYA

10 Years many customer trust in our services and products

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1:1 mirroring S/4HANA master data

The portal mirrors S/4HANA master data exactly, ensuring easy synchronization and streamlined use case development.

The S4INFINITY CORE thus becomes the central hub for business partner self- service and integration with all third- party applications interacting with your master data.

Additionally, your business partners can add new employees, modify departments, or manage employees across multiple organizational units.

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Document management

Any vital customer documents stored in your S/4HANA system are securely transferred to the portal, where they are readily accessible to authorized users. Authorized personnel can view invoices, orders, and contracts with the desired look and feel, ensuring efficient tracking and management.

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Personal News Site

Our personal news portal keeps suppliers informed about industry trends, company updates, and regulatory changes.

Seamlessly integrated with our CMS, it offers interactive features like polls and Q&A sessions for direct engagement. Designed for clarity and conciseness, this central hub provides reliable content easily distributed across multiple channels.

Trackable performance metrics help identify the most impactful content, ensuring your efforts focus on what truly matters to your suppliers.

AI in S4INFINITY

We leverage AI Chatbot agents to give you extracted information from your invoices (i.e numbers, dates, amounts).

Chatbots can categorize and tag invoices based on their content, making it easier to locate and retrieve specific documents when needed.

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User Creation Simplified

Avoid manual errors and time-consuming tasks when onboarding new colleagues.

Our Chatbot Agent efficiently creates, assigns, and organizes your team based on your specific requirements. Ensure accurate user groups and appropriate credentials from the start.

Effortless Document Retrieval

Instantly locate any invoice, contract, or order based on your preferred criteria (ID, date, product ID).

Our AI-powered system swiftly delivers authorized documents, continuously learning to refine search results for increased efficiency and accuracy.

Engage your customers

Our AI Chatbot Agents anticipate customer needs by proactively providing reminders for upcoming deliveries, payment due dates, and order statuses.

This eliminates the need for customers to navigate complex systems, ensuring a seamless and informative experience.

Partners we trust

s4core

The S4INFINITY Core provides the essential functions you need to set up your SAP B2B portal. This includes the login and registration of portal users as well as account and user administration.

This allows you to give your customers self-administration options and save internal costs. The S4INFINTY CORE comes with an advanced frontend based on Next.js and GraphQL, which can be rounded off and individually extended with the S4INFINITY EXTENSIONS.


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Based on the CMS extension, we have developed an adapter for Contentful that allows you to get started quickly and makes it particularly easy to create your content.

From customized navigations to the creation of wiki pages – there are no limits to your creativity. Thanks to the simple localization functions, nothing stands in the way of providing your portal in different languages.


s4cms

Use the optional S4INFINITY extension to expand your portal with any MACH-based CMS solution on the market and customize your content according to your requirements.

The S4INFINITY CMS Extension is a generic solution that supports all MACH-based CMS solutions. These can be found, for example, on the member pages of the MACH Alliance.


googlecloud

We selected Google Cloud Platform (GCP) as the foundation for our portal due to several key advantages.

  • Cost-effectiveness: GCP's generous free tiers and competitive pricing structure align with your budget constraints.
  • AI integration: We leverage Vertex AI for advanced chatbot capabilities and data-driven insights.
  • Robust security: GCP's industry-leading security measures safeguard our platform and your data.
  • Flexible user management: GCP's adaptable identity management system allows us to tailor access controls to your specific needs.