Gain 40% More Efficient Customer Support with S4INFINITY B2B Portal
Wide range of benefits. Streamline your business operations with S4INFINITY. Our B2B Portal enables communication and collaboration with your suppliers.
The portal mirrors S/4HANA master data exactly, ensuring easy synchronization and streamlined use case development.
The S4INFINITY CORE thus becomes the central hub for business partner self- service and integration with all third- party applications interacting with your master data.
Additionally, your business partners can add new employees, modify departments, or manage employees across multiple organizational units.
Any vital customer documents stored in your S/4HANA system are securely transferred to the portal, where they are readily accessible to authorized users. Authorized personnel can view invoices, orders, and contracts with the desired look and feel, ensuring efficient tracking and management.
Our personal news portal keeps suppliers informed about industry trends, company updates, and regulatory changes.
Seamlessly integrated with our CMS, it offers interactive features like polls and Q&A sessions for direct engagement. Designed for clarity and conciseness, this central hub provides reliable content easily distributed across multiple channels.
Trackable performance metrics help identify the most impactful content, ensuring your efforts focus on what truly matters to your suppliers.
We leverage AI Chatbot agents to give you extracted information from your invoices (i.e numbers, dates, amounts).
Chatbots can categorize and tag invoices based on their content, making it easier to locate and retrieve specific documents when needed.
Book a DemoAvoid manual errors and time-consuming tasks when onboarding new colleagues.
Our Chatbot Agent efficiently creates, assigns, and organizes your team based on your specific requirements. Ensure accurate user groups and appropriate credentials from the start.
Instantly locate any invoice, contract, or order based on your preferred criteria (ID, date, product ID).
Our AI-powered system swiftly delivers authorized documents, continuously learning to refine search results for increased efficiency and accuracy.
Our AI Chatbot Agents anticipate customer needs by proactively providing reminders for upcoming deliveries, payment due dates, and order statuses.
This eliminates the need for customers to navigate complex systems, ensuring a seamless and informative experience.
The S4INFINITY Core provides the essential functions you need to set up your SAP B2B portal. This includes the login and registration of portal users as well as account and user administration.
This allows you to give your customers self-administration options and save internal costs. The S4INFINTY CORE comes with an advanced frontend based on Next.js and GraphQL, which can be rounded off and individually extended with the S4INFINITY EXTENSIONS.
Based on the CMS extension, we have developed an adapter for Contentful that allows you to get started quickly and makes it particularly easy to create your content.
From customized navigations to the creation of wiki pages – there are no limits to your creativity. Thanks to the simple localization functions, nothing stands in the way of providing your portal in different languages.
Use the optional S4INFINITY extension to expand your portal with any MACH-based CMS solution on the market and customize your content according to your requirements.
The S4INFINITY CMS Extension is a generic solution that supports all MACH-based CMS solutions. These can be found, for example, on the member pages of the MACH Alliance.
We selected Google Cloud Platform (GCP) as the foundation for our portal due to several key advantages.